Privacy Policy

Last Updated: October 12, 2025

Style By Divya ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the "Site") or interact with us in our physical stores.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes data collected both online (via the Site) and offline (in our retail locations).

A. Personal Information You Provide

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or other payment details), email address, and phone number.
• Account Information: If you create an account, we collect your name, email, password, and clothing size preferences.
• In-Store Data: When you purchase or use services in our offline stores, we may collect your contact details for receipts, loyalty programs, or tailoring services.
• Communication Data: Information you provide when contacting us via email, phone, social media, or through customer support.

B. Automatically Collected Information (Online)

• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, pages viewed, and the duration of your visit.
• Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information.

2. How We Use Your Information

We use the collected information for the following primary purposes:

• To **fulfill and manage your orders**, including processing payments, arranging shipping, and providing invoices.
• To communicate with you about your order, products, services, and promotional offers.
• To manage your online account and maintain your loyalty program benefits (if applicable).
• To personalize your experience, suggesting formal wear and styles relevant to your preferences.
• To improve and optimize our Site and our retail offerings (e.g., by analyzing customer browsing and shopping behavior).
• To comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Personal Information

We may share your personal information with third parties to help us use your Personal Information, as described above. We **do not sell your personal data** to third parties.

• Service Providers: We share information with third-party vendors, such as payment processors, shipping carriers, and logistics partners, to fulfill your orders.
• Marketing and Analytics: We use services like Google Analytics to understand how our customers use the Site. This data is anonymized where possible.
• Legal Compliance: We may share your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data. You have the right to:

• Access the personal information we hold about you.
• Request that your personal information be corrected, updated, or deleted.
• Object to the processing of your personal data.

To exercise any of these rights, please contact us using the information provided below.

5. Data Retention

When you place an order through the Site or in-store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to the Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail at the following address: